How To Order

Please read this page carefully before purchasing to understand how to place an order and what happens afterward.
It may seem complicated but its not!

Personalized Mugs:

Step1
-Choose size : 11oz or 15oz
-Choose to add text on the opposite side for an additional $3.
-Add to Cart

Step2
Once your order is confirmed, you will find the form to fill in. 
Please provide the requested information as to aid me in the design.
E.g. Your name, preferences and specific request!
*Due to the right of publicity and author's copyright, I don't accept the request of drawing famous  characters. 

Once I finish making a design, I will contact you for your approval.
＊ Each purchase includes 2 editing rounds prior to finalization.
Please double check the spelling. If everything is good to go, I go ahead and finalize the mug.

Pet Mugs:

Step1
-Choose the size  : 11oz or 15oz
-Choose to add text on the opposite side for an additional $3.
-Add to Cart

Step2
Once your order is confirmed, you will find the form to fill in. 
Please provide the requested information as to aid me in the design.
E.g. Your email, name of the pet, preferences and specific request!
*Due to the right of publicity and author's copyright, I don't accept the request of drawing famous  characters.

Once I've received your email address, I will contact you to obtain the photos.
Photos: Please refer the photo requirement page : 

https://www.cuspcrafts.com/photo-requirement/

Once I finish making a design, I will contact you for your approval.
＊ Each purchase includes 2 editing rounds prior to finalization.
Please double check the spelling. If everything is good to go, I go ahead and finalize the mug.

I will attempt to respond your specifications in a timely manner.
But if there are too many requests,  I may not be able to meet your all of specifications.
In that case, I will contact you for further discussion.
Please feel free to contact me to ask any inquries via email at
sanae@cuspcrafts.com
I am here to help you! :)